Privacy Policy

At Demur Design, your privacy matters. This policy explains how we collect, use, and protect your information when you interact with our website, services, and communications.

SMS Opt-in Notifications

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Email Marketing Notifications

We may use your email address to send you service updates and promotional communications, including appointment reminders, special offers, and news about our services. You can opt out at any time by clicking the Unsubscribe link in the footer of any marketing email or by contacting us directly. Information you provide via our contact form, during consultations, or through job payment transactions may be used to send these email notifications. We do not sell or share your email address with third parties for unrelated marketing purposes.

What We Collect

• Name, email, phone number, and business info submitted via forms or inquiries
• Website analytics (e.g., page visits, time on site, behavior flow)
• Opt-in data for alerts, consultation reminders, or marketing emails

How We Use Your Information

We use your info to:

• Respond to messages or consultation requests
• Send you alerts, confirmations, or occasional marketing (only if you opt in)
• Improve our website, forms, and communication experience
• We never sell or share your data with third parties for advertising.

Cookies & Tracking

Cookies may be used to enhance performance, track usage, or power features like pop-ups and forms. You may disable cookies in your browser at any time.

Communication & Alerts

By opting in, you may receive:

• SMS and/or email alerts for consultations and important updates
• Occasional offers or news (optional)
• You can opt out anytime — reply STOP to texts or click unsubscribe in any email.

Data Security

We use secure tools to protect your data. That said, no digital system is ever 100% secure — please avoid submitting highly sensitive info via forms.

Your Rights

You may request at any time to:

• Access, update, or delete your personal information
• Withdraw consent for communications
• Request clarification on how we store or use your data

To submit a request, email us at [email protected]

Ownership & Intellectual Property

All creative assets delivered to you (e.g., logos, websites, content) are yours to use after full payment is received.
However:

• You are responsible for trademarking or licensing these materials unless your plan includes this service
• If trademark filing, brand protection, or licensing is included in your package, we will guide or handle that as clearly stated in your scope of work
• We retain the right to showcase completed work in our portfolio unless otherwise agreed in writing

Policy Updates

We may update this policy to reflect business or legal changes. The “Last Updated” date will always be noted at the top of the page.

Questions?

If you have any questions about this Privacy Policy, feel free to contact us at [email protected].