That depends on the tier you choose. Simple vector cleanups can be turned around in a few days. Custom designs or brand guides typically take 1–3 weeks depending on revisions and communication.
Before we begin, we research your business name in state and federal databases to check for conflicts. We also study competitors and local businesses to avoid overused visuals or industry clichés. Our goal is to create something distinctive and authentic to your brand, not just trendy.
Branding is more than a logo, it’s the overall identity and experience people associate with your business. It includes your visual style, tone of voice, values, and how you show up online or in person. A strong brand builds trust, recognition, and loyalty over time, it’s how people feel about you before they even hire you.
Yes. We offer trademark services as an add-on, with three package levels depending on how much protection you need. From basic filing to full legal support and monitoring, we handle everything through the USPTO. Extra classes are also available if your brand spans multiple industries.
No worries, that’s why we offer multiple concept stages. We’ll take your feedback and refine the design until it feels right. The goal is to create something you’re proud to show off.
If you already have a logo, send over the highest-quality file you have (even if it’s a photo). For custom work, we’ll ask a few questions about your business, your vibe, and what inspires you.
Yes. All final logos are delivered in vector format, which means they’re scalable for anything, from stickers to billboards.
If you’re on a deadline, let us know up front. Rush projects may incur a fee depending on availability and workload.
Absolutely. Once payment is complete, the rights are yours. You’re free to use the logo however you like.
Absolutely. Whether you’re pivoting your focus or moving on from an old identity, we can develop a fresh look and strategy to support the next chapter of your business.
Yes! Every website package includes up to 3 rounds of design revisions to ensure the final result aligns with your vision. Additional revisions beyond that may incur extra costs.
Logo design is not included in website packages. However, we do offer branding services including logos and full brand guides. Quoted separately. Visit Logo Design & Brand Guide page to learn more.
Yes – paid add-ons are available anytime, during or after your initial build. You can add landing pages, custom plugins, booking tools, or other enhancements for an additional cost. Everything will be built to match your existing site seamlessly.
You pay the regular Elementor Hosting charge, we don’t markup hosting or Pro license costs. Since pricing constantly fluctuates, please visit Elementor.com for a true estimate.
We use Elementor Hosting, which includes:Built-in WordPress installationFast, secure Google Cloud infrastructureFree SSL certificateDaily backupsCDN for speedPremium Elementor Pro license includedStaging site for development/testingFor E-Commerce, we’ll recommend a plan with additional performance and security features like higher bandwidth, enhanced caching, or WooCommerce-specific optimization.You don’t need to manage anything yourself, we handle setup, security, and ongoing maintenance.
If you already have a domain name, we can connect it to your new site at no extra charge. If you have an existing website you’d like to migrate, we’ll review it first. In some cases, especially if it’s outdated or built with deprecated plugins or non-WordPress platforms. In this case, a full rebuild may be required, and standard pricing will apply.
No problem! We offer ongoing support and scalable upgrades. Whether it’s adding new pages, setting up online bookings, or building out a blog, we’re happy to quote those changes at any time.Please note: if these updates weren’t outlined in your original agreement, they’ll be quoted separately and treated as a new project.
A standard website is designed to present content, like services, portfolios, or informational pages with a focus on engagement and contact.An e-commerce website adds a full shopping experience:Product listings & categoriesShopping cart & checkout systemCustomer accountsPayment gateways (Stripe, PayPal, etc.)Shipping, tax, and order tracking setupE-commerce sites require more setup, testing, and security measures, which is why they’re priced separately.
Yes – You can cancel at any time to prevent auto-renewal. Website plans are paid upfront (typically annually), so your site will remain live until the end of your current billing cycle. If you’d like the site taken down early or want to migrate it to a new host or domain, we can assist with backups and a smooth transition. Please Note: Premium tools or plugins included in your plan are licensed through us. If you migrate your site, those features may require separate licenses to remain active.
An SEO audit is a full check-up for your website. We review your site’s speed, structure, content, keywords, and how well it follows search engine best practices. You’ll get a detailed report, plus recommendations to improve your visibility online.
AEO stands for Answer Engine Optimization. It’s a modern SEO strategy focused on structuring your content so it can be pulled directly into AI-generated responses, voice assistants, and rich search results. It helps your business get discovered even when users don’t click through to a website.
Traditional SEO helps your site rank in search results. AEO goes a step further by optimizing your content to be the answer, showing up in featured snippets, voice searches, and tools like ChatGPT or Google Assistant. It’s how modern users find and trust content quickly.
Search behavior is changing. People ask questions to AI and voice tools more than ever. AEO makes sure your content is structured in a way that gets pulled into those responses – helping you stay visible, relevant, and competitive in an evolving digital landscape.
Yes – AEO is integrated into all of our SEO plans. We optimize your content and site structure to help your business show up in both traditional and AI-powered search platforms.
Schema markup is a special type of code added to your website that helps search engines understand your content more clearly. It doesn’t change how your site looks, but it makes a huge difference behind the scenes.
Yes! All of our SEO plans include performance tracking. You’ll receive regular reports showing traffic, keyword rankings, and engagement, so you can see exactly how your site is growing.
A backlink is a link from another website pointing to yours. Search engines see that as a vote of trust. The more high-quality backlinks you have, the better your site can rank in search results.
Yes! We run customized backlink campaigns based on your SEO goals. This includes:Natural outreach to high-authority sites in your niche for long-term SEO growthPaid placements through our trusted vendor partnerships for guaranteed exposureWhether you prefer organic or accelerated strategies, we handle the research, outreach, and placement so you get real results without dealing with spammy tactics.
We use industry-leading tools for on-page SEO, keyword and competitor research, heatmaps and behavior tracking, all combined to give you a smart, effective SEO strategy.
A heatmap visually shows where people click, scroll, and spend time on your website. It helps us understand how users actually interact with your site, so we can improve layout, calls-to-action, and design based on real behavior.
All plans are commitment-based, typically monthly or campaign-driven. You’re welcome to opt out at the end of your chosen term. We just ask for advance notice so we can wrap things up properly.
List segmentation is the process of dividing your email subscribers into smaller groups based on shared traits or behaviors, like purchase history, location, interests, or how they interact with your emails.This helps you send more targeted, relevant content instead of blasting the same message to everyone. For example:Send a discount code only to customers who haven’t purchased in 60 daysSend event reminders only to people in a specific regionWelcome new subscribers with a different flow than returning customersSegmented lists lead to better open rates, higher conversions, and fewer unsubscribes — because people get emails that actually matter to them.
We work with industry-standard email marketing platforms and are happy to accommodate your preferred provider on a case-by-case basis. Our priority is to ensure your system integrates seamlessly with your website and aligns with your business goals. Please note we do not typically build custom-coded emails or offer assistance with unsupported or legacy systems.
Yes – You must provide a verified and permission-based email list. We do not source or purchase lists, and we follow best practices for deliverability and compliance.
You can always add individual email campaigns or automations à la carte. These are ideal for special promos, welcome sequences, or post-purchase follow-ups if you’re not ready for a full plan upgrade.
Absolutely. We’ll work with you to define the goal of your campaign, then create email content that aligns with your brand and message. If you already have copy, we can help refine it, or if needed, we’ll write it from scratch based on your objectives. All packages include layout design and visuals as well.
Yes! All monthly and automation packages include analytics and performance tracking so you can see open rates, clicks, and conversion data.
Each plan (one-time, monthly, or automation) is term-based. You can opt out at the end of your billing cycle, just let us know in advance so we can wrap up deliverables cleanly.
We post to all major platforms supported by our publishing system and aligned with your audience, typically including Instagram, Facebook, LinkedIn, X (Twitter), Pinterest, and Google Business. We’ll work with you to choose the best platforms for your brand.
Yes! Our plans include a mix of post types such as feed posts, Stories, and Reels, depending on what best suits your campaign. If you have a preferred format or want more of a specific type, we can customize that or offer it as an add-on.
Yes – you can purchase additional posts as a flat-rate add-on. This includes custom graphics, captions, and scheduling for any platform. You can add this as often as needed.
We offer full content creation including copywriting, custom graphics, and post design, but if you already have media you’d like us to use, we’re happy to incorporate it. If you have an existing logo and brand, we’ll ensure your visuals stay consistent across all platforms. Please note that logo design and brand guides are not included in our social media packages, but we do offer full branding services quoted separately. Visit Logo Design & Brand Guide page to learn more.
Yes! You’ll have the option to review and approve all scheduled posts before they’re published. We work on a shared calendar and make revisions as needed to match your voice.
It depends on your package, but here’s a quick breakdown: Starter Package: 4 custom posts per monthGrowth Package: 8 custom posts per monthPro Package: 12 custom posts per month All plans include engagement monitoring, performance reporting, and professional design and copywriting. If you need more frequent posting or platform-specific support, we can build a custom plan to match your goals.
Yes – community engagement (replying to comments, messages, etc.) is included in most of our weekly and monthly packages. We’ll discuss the level of engagement you’re comfortable with during your consultation.
Absolutely. We provide performance reports based on your plan, usually weekly or monthly, so you can track growth, engagement, and reach.
Yes – Each plan (daily, weekly, or monthly) is commitment-based, and you’re free to opt out at the end of your chosen term. We just ask for advance notice so we can wrap things up cleanly. If you’re mid-project or on a longer campaign, we’ll let you know how far along we are and adjust billing accordingly.
We review performance, adjust audiences, test creative, refine targeting, and shift budget toward top-performing campaigns to keep results improving.
Yes, if a rep reaches out, we can attend calls on your behalf and loop you in only when needed.
Yes, all plans include monthly performance reports showing what we tested, what’s working, and what we’re doing next.
A conversion is any valuable action a visitor takes, like a purchase, form submission, or call. We’ll define the right goals for your business and track them clearly.
Triggers are events (like button clicks or page scrolls) that fire your tracking pixels, helping us measure what users are doing and which ads drive real actions.
Heatmaps show where people click, scroll, and drop off on your landing pages, helping us fine-tune for better conversions.
No – Ad spend is billed separately through your own Google or Meta account. We manage the campaigns and performance; you control the actual budget.
Yes – You’re never locked in. Just give notice before the next billing cycle and we’ll wrap up any final reporting.
