California AB 3030 requires health facilities, clinics, and physician practices that use generative AI to communicate clinical information to patients to include a disclaimer stating the message was AI-generated, along with clear instructions for reaching a human provider. The law has been in effect since January 1, 2025.
How California AB 3030 Placement Rules Work
Placement depends on the format of the communication. Written messages need the disclaimer up front, chat interfaces need it throughout the interaction, and audio communications need it at both the start and the end. The rules are built around making the AI origin of a message obvious at the moment a patient encounters it.
The Human Review Exemption
Messages that a licensed provider reviews and approves before sending are exempt from the disclaimer requirement. That gives health systems adopting AI drafting tools for patient portals a clear choice: add the required disclaimers to AI-generated messages, or route those messages through human review before they go out. Either path satisfies the law, but systems need to pick one deliberately and apply it consistently.
Source: California Legislative Information: AB 3030
Report a violation: If you believe a business is violating this law, you can file a complaint with the California Attorney General Consumer Protection.
